Privacy Policy | Logic Moving LLC

Logic Moving Company LLC (“Logic Moving,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.logicmovingllc.com, request a moving quote, communicate with us by telephone, email, or text message, or otherwise interact with our moving and relocation services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information you provide directly

Depending on how you interact with Logic Moving, this may include:

Your name
Email address
Telephone or mobile number
Current and destination addresses
Moving dates
Details regarding your residence, business, inventory, or requested moving services
Information you provide when requesting a quote
Communications you send to us by email, telephone, text message, website form, or other means
Billing and transaction information when necessary to provide services
Your SMS opt-in choice, if you elect to receive text messages
Any other information you voluntarily provide to us

Please do not submit sensitive personal information through a website contact form unless it is necessary for the services you request.

Information collected automatically

When you use our website, certain information may be collected automatically through cookies, analytics technologies, server logs, spam-protection services (such as Google reCAPTCHA), or similar technologies, including IP address, browser type, device type, operating system, pages visited, referring website, date and time of visits, general geographic information, and interactions with our website. We may use this information to operate, secure, analyze, and improve our website and services.

2. How We Use Your Information

We may use personal information to:

Respond to moving inquiries and quote requests
Prepare estimates
Communicate regarding prospective or scheduled moves
Schedule and coordinate moving services
Provide residential, commercial, long-distance, packing, crating, specialty, or other requested moving services
Provide customer service and support
Send confirmations, reminders, scheduling information, and service updates
Process transactions and maintain business records
Communicate by telephone, email, or text message when permitted
Improve our website, operations, services, and customer experience
Prevent fraud, misuse, or security incidents
Comply with applicable legal, regulatory, insurance, accounting, and transportation requirements
Protect the rights, property, safety, and interests of Logic Moving, our customers, and others

We may also use aggregated or de-identified information for legitimate business purposes.

3. Text Messages and SMS Communications

If you voluntarily provide your mobile telephone number and separately opt in to receive text messages from Logic Moving, we may send you text messages relating to your quote request, moving services, scheduling, appointment reminders, customer support, service updates, and other communications for which you have provided consent. Where separately permitted by your consent, messages may also include promotional or marketing communications.

Message frequency varies. Message and data rates may apply. Consent to receive text messages is voluntary and is not a condition of purchasing or receiving moving services from Logic Moving.

You may opt out of text messages at any time by replying STOP to a message. After submitting an opt-out request, you may receive a final confirmation message confirming that you have been unsubscribed. For assistance, reply HELP or contact us at mike@logicmovingllc.com or (833) 937-0739. Wireless carriers are not liable for delayed or undelivered messages.

Mobile information and SMS consent

We do not sell, rent, or share mobile telephone numbers, SMS opt-in information, or text-messaging consent with third parties or affiliates for their own marketing or promotional purposes.

Information may be provided to service providers that assist us in delivering communications or operating our business (for example, our messaging platform or customer-relationship software), but only as necessary to perform services on our behalf. Text-messaging originator opt-in data and consent will not be shared with any third parties for their independent marketing purposes.

Full program terms are in the SMS / Text Messaging Terms section of our Terms & Conditions.

4. How We Share Information

We may disclose personal information to service providers that help us operate our business, including providers of:

Website hosting and website functionality
Customer relationship management (CRM) software
Communications, telephone, email, and SMS services
Scheduling and operational software
Payment processing
Data storage and security
Analytics, spam-protection, and website performance services
Accounting, legal, insurance, and other professional services

These organizations may receive information only as reasonably necessary to perform services for us. We may also disclose information when reasonably necessary to comply with applicable laws, regulations, court orders, subpoenas, or governmental requests; protect our legal rights; investigate fraud, security incidents, or misuse; protect the safety of our customers, employees, or others; or complete a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

We do not sell personal information, mobile phone numbers, or SMS consent information.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website operate, understand how visitors use the website, remember preferences, improve performance, and measure the effectiveness of our services or advertising. Your browser may allow you to block or delete cookies; disabling certain cookies may affect website functionality. Third-party services used on our website may also use cookies or similar technologies according to their own privacy policies.

6. Third-Party Websites and Services

Our website may contain links to third-party websites, services, social media platforms, review platforms, government resources, or other external websites. Logic Moving is not responsible for the privacy, security, content, or practices of websites that we do not control. We encourage you to review the privacy policies of third-party websites before submitting personal information.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide requested services; maintain customer and transaction records; fulfill the purposes described in this Privacy Policy; resolve disputes; protect our legal interests; and meet insurance, accounting, tax, transportation, and other legal requirements. Retention periods may vary depending on the nature of the information and applicable requirements.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, alteration, disclosure, or misuse. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure, and we cannot guarantee the absolute security of information transmitted electronically.

9. Your Privacy Rights

Depending on where you live and whether applicable privacy law applies to Logic Moving, you may have rights concerning your personal information, including the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Obtain a copy of certain information
Opt out of certain forms of targeted advertising, sale, or profiling where applicable
Withdraw consent where processing is based on consent

We will not unlawfully discriminate against you for exercising applicable privacy rights. To submit a privacy request, contact us at mike@logicmovingllc.com or (833) 937-0739. We may need to verify your identity before completing certain requests. Where applicable law provides an appeal process, you may contact us at the same email address to appeal a decision concerning your privacy request.

10. Personal Information and Artificial Intelligence

Logic Moving does not intentionally sell personal information for the purpose of training large language models. If our technology or service-provider practices materially change in a manner affecting how personal information is used in connection with artificial intelligence technologies, this Privacy Policy may be updated accordingly.

11. Children’s Privacy

Our website and moving services are intended for adults and are not directed toward children under 13 years of age. We do not knowingly collect personal information directly from children under 13 through this website. If we learn that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or applicable laws. When changes are made, we will update the effective date displayed at the top of this page. Material changes may be communicated through additional means when required by law.

13. Contact Us

Questions about this Privacy Policy or our privacy practices may be directed to:

Logic Moving Company LLC
New Haven, CT
Email: mike@logicmovingllc.com
Phone: (833) 937-0739
Website: www.logicmovingllc.com